Contact Us

For questions about Soft Cloth or assistance with your Costco Next Soft Cloth order, please contact our friendly Customer Service experts for quick resolution.

Call 866-788-5252 or email costconext@softcloth.com.

Our hours of operation are Monday through Friday from 9 a.m. to 5 p.m. PT. We are closed on all major holidays, including the following:

  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Pioneer Day
  • Labor Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Day